SuperAuth.ai

Privacy Policy

Last Updated: November 9, 2025

WHAT ARE COOKIES?

Cookies are small text files stored on your device when you visit our website. They help us provide a better experience by remembering your preferences and understanding how you use our Service.

COOKIES WE USE

1. ESSENTIAL COOKIES (Always Active)

Purpose: Required for the website to function properly Examples:
  • Authentication cookies – Keep you logged in securely
  • Session cookies – Maintain your session while using the platform
  • Security cookies – Protect against fraud and security threats
  • Load balancing cookies – Distribute traffic across servers
Duration: Session or up to 1 year These cookies cannot be disabled as they are necessary for the Service to work.

2. PERFORMANCE COOKIES

Purpose: Help us understand how visitors use our website Examples:
  • Analytics cookies – Track page views, clicks, and user journeys
  • Error tracking – Identify and fix technical issues
  • Speed testing – Monitor page load times
Data Collected:
  • Pages visited
  • Time spent on pages
  • Browser type and version
  • Device information
  • General location (city/country level)
Duration: Up to 2 years Third-Party Services:
  • Google Analytics
  • Mixpanel

3. FUNCTIONAL COOKIES

Purpose: Remember your preferences and choices Examples:
  • Language preferences – Remember your selected language
  • Display settings – Save your layout and view preferences
  • Region settings – Remember your location for relevant content
  • Notification preferences – Store your notification choices
Duration: Up to 1 year

4. MARKETING COOKIES (Optional)

Purpose: Show you relevant advertisements and measure campaign effectiveness Examples:
  • Advertising cookies – Display targeted ads based on interests
  • Conversion tracking – Measure ad campaign success
  • Retargeting pixels – Show ads to previous visitors
Data Collected:
  • Pages visited on our site
  • Interaction with ads
  • General interests and demographics
Duration: Up to 2 years Third-Party Services:
  • Google Ads
  • LinkedIn Ads
  • Facebook Pixel

YOUR COOKIE CHOICES

HOW TO MANAGE COOKIES

Cookie Preference Center: Click the “Cookie Settings” link in the footer to manage your preferences anytime. Browser Settings: Most browsers allow you to:
  • Block all cookies
  • Block third-party cookies only
  • Delete cookies when you close your browser
  • Receive alerts when cookies are being set
Browser-Specific Instructions:
  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Settings > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Privacy > Cookies
Note: Blocking essential cookies may prevent the Service from working properly.

THIRD-PARTY COOKIES

We use trusted third-party services that may set their own cookies: Analytics: Advertising: Support:
  • Intercom (Chat support)
  • Zendesk (Help center)
Each third party has its own privacy and cookie policies.

DO NOT TRACK (DNT)

We respect Do Not Track browser signals. When DNT is enabled, we:
  • Disable non-essential tracking
  • Turn off marketing cookies
  • Limit analytics collection to essential metrics only

MOBILE APPS

Our mobile apps may use similar technologies:
  • Device identifiers – Unique device IDs
  • Local storage – Store preferences on your device
  • Analytics SDKs – Track app usage and crashes
You can manage these through your device settings (iOS/Android privacy settings).

COOKIE RETENTION

How Long We Keep Cookies:
  • Session cookies: Deleted when you close your browser
  • Persistent cookies:
    • Essential: Up to 1 year
    • Performance: Up to 2 years
    • Functional: Up to 1 year
    • Marketing: Up to 2 years

UPDATES TO THIS POLICY

We may update this Cookie Policy to reflect:
  • Changes in our cookie usage
  • New legal requirements
  • Service improvements
Notification: Updates posted on this page with revised “Last Updated” date. Your continued use after updates constitutes acceptance.

CONTACT US

Questions about our Cookie Policy? Email: privacy@superauth.ai Website: www.superauth.ai/privacy Address: [Company Address] Data Protection Officer: dpo@superauth.ai

CONSENT

By clicking “Accept All Cookies” or continuing to use our Service, you consent to our use of cookies as described in this policy. You can withdraw consent anytime through Cookie Settings.

QUICK REFERENCE

Cookie Type Purpose Can Disable? Duration
Essential Site functionality No Session – 1 year
Performance Analytics & improvements Yes Up to 2 years
Functional Remember preferences Yes Up to 1 year
Marketing Advertising & targeting Yes Up to 2 years

Document Version: 1.0 Effective Date: November 9, 2025

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